PRIVACY POLICY

BM Travel Group
(A Unit of Travel into India)

Effective Date: 05 Sep 2023

1. Introduction

BM Travel Group (“Company”, “we”, “us”, or “our”) is a unit of Travel into India, a destination management company based in Arki, District Solan, Himachal Pradesh – 173208, India.

We are committed to protecting your privacy and ensuring that your personal information is handled in a lawful, transparent, and secure manner. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit our website, submit an inquiry, or engage our bespoke travel services.

By accessing our website or providing your information, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information

  • Full name

  • Email address

  • Phone number

  • Country of residence

  • Travel preferences and itinerary interests

  • Tentative travel dates

  • Number of guests

  • Budget range

  • Special occasion details

2.2 Travel & Identification Information

Where required for bookings, permits, or regulatory compliance, we may collect:

  • Passport details

  • Date of birth

  • Nationality

  • Identification documents

Such information is collected strictly for operational and legal purposes and handled with enhanced confidentiality.

2.3 Technical & Usage Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and analytics data

3. How We Use Your Information

We use your information for legitimate business purposes, including:

  • Designing and curating bespoke travel itineraries

  • Processing hotel, transport, train, and experience reservations

  • Managing government permits and regulatory requirements

  • Communicating regarding your travel plans

  • Responding to inquiries and consultation requests

  • Internal record keeping and accounting

  • Improving website performance and service quality

  • Complying with legal and regulatory obligations

We do not sell, rent, trade, or commercially exploit your personal information.

4. Legal Basis for Processing

For clients located in jurisdictions with applicable data protection laws (including the United Kingdom, European Union, and other regions following similar standards), we process personal data based on:

  • Your explicit consent

  • Contractual necessity

  • Compliance with legal obligations

  • Legitimate business interests

You may withdraw consent at any time by contacting us.

5. Data Sharing & Third Parties

We may share relevant personal information only where necessary with:

  • Hotels, resorts, and heritage properties

  • Ground transportation providers

  • Government authorities (for permits and compliance)

  • Visa and permit agencies

  • Luxury train operators

  • Payment processing partners

All third-party partners are expected to maintain appropriate confidentiality and security standards.

6. International Data Transfers

As we serve international travelers, your information may be processed and stored in India. By engaging our services, you acknowledge and consent to such international data transfers where necessary for service delivery.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill contractual obligations

  • Comply with tax and legal requirements

  • Maintain legitimate business records

After the retention period, data is securely deleted or anonymized.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal data against:

  • Unauthorized access

  • Accidental loss

  • Misuse or disclosure

  • Alteration or destruction

However, while we strive to protect your information, no digital transmission system can guarantee absolute security.

9. Cookies & Website Tracking

Our website may use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Improve performance and functionality

You may manage or disable cookies through your browser settings.

10. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

To exercise any of these rights, please contact:

Email: sales@bmtravelgroup.com
Phone: +91 8750-451-966

We will respond within a reasonable timeframe in accordance with applicable laws.

11. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors without appropriate parental or guardian consent.

12. Changes to This Policy

We reserve the right to amend this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date.

13. Governing Law & Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts at:

Arki Court
District Solan
Himachal Pradesh – 173208
India

14. Contact Information

BM Travel Group
A Unit of Travel into India
Arki, District Solan
Himachal Pradesh – 173208
India

Email: sales@bmtravelgroup.com
Phone: +91 8750-451-966

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